Massage Therapy Terms & Conditions

At Bodywork Clinic, we aim to provide a professional, welcoming, and comfortable environment for every client.
The following terms and conditions are designed to ensure that appointments run smoothly and that all clients receive the highest standard of care.
By booking an appointment, you agree to the terms outlined below.

Appointments & Bookings
Appointments can be arranged through our online booking system, which allows you to select your preferred treatment and available appointment time.
​
Online booking helps ensure that appointments are scheduled efficiently and that each session is prepared for your visit.
​
Treatments are available at our clinics in Old Marylebone Road, Central London, and Golders Green, North West London.
​
Cancellation Policy
If you need to cancel or reschedule your appointment, please provide as much notice as possible.
​
This allows us to offer the appointment time to another client who may be waiting for availability.
​
Late cancellations or missed appointments may be subject to a cancellation fee.
​
Late Arrivals
If you arrive late for your appointment, the treatment may need to be shortened in order to avoid affecting other scheduled sessions.
​
The full treatment fee may still apply, even if the session time is reduced due to late arrival.

Health Conditions
Please inform your therapist of any medical conditions, injuries, or changes in health before your treatment.
​
This helps ensure that your session is tailored safely and appropriately to your individual needs.
​
Certain treatments may need to be adjusted depending on health considerations.
​
Treatment Expectations
Massage and bodywork therapies are designed to support relaxation, improve mobility, and assist with muscle recovery.
​
Individual responses to treatment can vary, and some clients may experience temporary soreness after treatments such as sports massage, deep tissue therapy, or cupping.
​
This is generally a normal response and usually settles within a short period.

Payment Policy
Payment is required at the time of booking or at the end of the treatment session, depending on the booking method used.
​
Online bookings are recommended as they provide the most convenient way to secure your preferred appointment time.

Respectful Environment
Bodywork Clinic provides professional therapeutic treatments in a respectful and comfortable setting.
​
Any inappropriate behaviour towards the therapist will result in the immediate termination of the session.

Contact Information
If you have any questions regarding these terms and conditions, please feel free to contact the clinic.
​
Bodywork Clinic is always happy to assist clients and provide guidance where needed.